Safety

Your safety comes first. Always.

Meeting new people should feel exciting — not stressful. Here are simple ways to protect yourself online and in person.

Online Safety

Protect yourself while chatting.

The Jowa team actively monitors user behavior and continuously improves safeguards to keep the app safe for everyone.

01

Never Send Money

  • No transfers.
  • No crypto payments.
  • No investment requests.
  • No gift cards or vouchers.
  • Report any money request immediately.
Filipino adult portrait

02

Protect Personal Information

  • Do not share your home address.
  • Do not share your work location.
  • Do not share your daily routine.
  • Do not share financial details.
  • Do not share children's personal information.
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03

Stay on Jowa

  • Keep chats inside the app at first.
  • Be cautious when someone pushes to move off-platform.
  • Avoid sharing personal contact info too early.
  • Use video calls to verify identity when needed.
  • Report accounts that pressure you to leave the app quickly.
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04

Watch for Red Flags

  • Refuses video calls.
  • Avoids meeting in person.
  • Pressures you to share personal details too fast.
  • Claims to be stuck overseas.
  • Asks for financial help.
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Meeting In Person

Plan first hangouts with care.

01

Take Your Time

  • Don't rush into meeting up.
  • Ask clear questions first.
  • Do a video call before meeting up if needed.
  • Confirm basic details before meeting up.
  • Trust your instincts.
Filipina adult portrait

02

Meet in Public

  • Choose a busy public place.
  • Prefer daytime or early evening.
  • Do not meet at a private location on a first hangout.
  • Stay where staff and other people are nearby.
  • Share the location with someone you trust.
Filipino adult portrait

03

Tell Someone You Trust

  • Share where you're going.
  • Share who you're meeting.
  • Share when you'll be back.
  • Set a check-in time.
  • Keep your phone charged.
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04

Control Your Transportation

  • Arrive on your own.
  • Leave on your own terms.
  • Keep a backup transportation plan.
  • Avoid sharing your home address.
  • Leave early if you feel uncomfortable.
Filipina adult portrait

05

Know Your Limits

  • Alcohol and drugs affect judgment.
  • Never feel pressured to drink or use substances.
  • Keep your drink in sight.
  • Do not leave belongings unattended.
  • Maintain clear boundaries.
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06

If You Feel Unsafe, Leave

  • Leaving a hangout early is okay.
  • Ask venue staff for help if needed.
  • Call a trusted contact.
  • Move to a safe public area.
  • Report concerning behavior in-app.
Filipino friends at the beach

Reporting & Support

See something wrong?

Report directly in-app.

Our team reviews quickly and confidentially.

If you feel harmed, prioritize your well-being first. We are here to support you.

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